特定商取引法に基づく表記
## Privacy Policy — EmberRow
Last updated: May 28, 2026
1. Controller / Contact
- Business name / Trading name: EmberRow
- Customer service email: jonpatrickrivera1@gmail.com
2. Scope
This Privacy Policy describes how EmberRow (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or make purchases from our online store (the “Store”). It applies to all visitors, customers, and other users of the Store.
3. Information Collected
- Personal information you provide: name, shipping and billing address, email address, phone number, payment information (collected and processed by our payment providers), order history, and other information you provide when placing an order or contacting customer service.
- Automatically collected information: device and browser information, IP address, referral and usage data, pages viewed, and cookies or similar tracking technologies.
- Third‑party sources: information received from service providers, payment processors, analytics providers, and other third parties.
4. Use of Information
We use personal information for the following lawful purposes:
- To perform and fulfill contracts with you, including processing orders, shipping, billing, and handling returns and refunds.
- To communicate with you about orders, products, promotions, and customer service.
- To process payments and prevent fraud.
- To comply with legal obligations and respond to lawful requests.
- For our legitimate interests, including analytics, site improvement, and marketing (where permitted).
- With your consent, to send marketing messages; you may withdraw consent at any time.
5. Legal Bases for Processing (where applicable)
Where required by law, we process personal data based on: performance of a contract, legitimate interests, consent, or compliance with legal obligations.
6. Disclosure of Information
We may disclose personal information to:
- Service providers who assist in operating the Store (payment processors, shipping carriers, hosting providers, email and marketing platforms, and analytics providers).
- Law enforcement, regulators, or other third parties when required by law or to protect our rights, property, or safety.
- Successors in the event of a merger, acquisition, or sale of assets.
We do not sell personal information to third parties.
7. International Transfers
Personal information may be processed in jurisdictions outside your country of residence. When transfers are made, we will implement appropriate safeguards required by applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to provide site functionality, analyze usage, and support advertising. Browser settings may be used to control cookies; opting out of certain tracking may limit functionality.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Rights
Subject to applicable law, you may have rights to access, correct, update, erase, restrict, or object to our processing of your personal information, and to receive a copy of your personal information in a portable format. To exercise any rights, contact us at jonpatrickrivera1@gmail.com. We will verify requests and respond within applicable timeframes.
11. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No security measure is perfect; we cannot guarantee absolute security.
12. Children
The Store is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will take steps to delete it.
13. Third‑Party Links
The Store may contain links to third‑party websites. This Privacy Policy does not apply to third‑party sites; you should review their privacy policies before providing personal information.
14. Returns, Refunds, and Restocking Fee (Privacy‑Related)
- Return shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
- Refunds: Refunds will be issued to the original payment method within 30 days after we receive and inspect the returned item.
- Restocking fee: We may deduct a $10 restocking fee from the refund when applicable.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will be revised when changes are made. Continued use of the Store after changes constitutes acceptance of the updated policy.
16. Contact Information
For privacy inquiries, requests, or complaints, contact: jonpatrickrivera1@gmail.com.
17. Governing Law
This Privacy Policy is governed by the laws applicable to the operation of the Store. Where mandatory consumer protection laws apply, those laws will govern to the extent they cannot be waived.
18. Effective Date
This Privacy Policy is effective as of the “Last updated” date above.
Required note — this document addresses privacy practices only and is not a substitute for legal advice; consult an attorney to ensure compliance with all applicable laws and regulations.